2CanCall provides a variety of features suited for Call Centres

Huge cost savings can be realised when using our 2CanCall telephone PBX.
By relaying calls over a broadband connection, you not only have no line rental costs, but each call is vastly cheaper too! For example UK landlines typically cost 1 pence per minute during peak times.

Our systems are suited for both Outbound and Inbound call centre use

Outbound Our Systems integrate with PC based call centre software with SIP or TAPI compliance. We recommend TMS Telemarketing software. The TMS solution enables outbound call centres to run multiple marketing campaigns from one screen, with multiple operators. More information available from http://www.qsstms.com/

Inbound The 2CanCall PBX allows call centres to operate professionally and efficiently with these features included as standard- Unlimited Extensions, Agents, operators Unlimited Call Queues Connection for multiple VoIP and ISDN30 lines Multiple inbound routing Call Handling facilities for multiple clients Call Recording Call Monitoring Call Logging & Reporting Caller ID & Caller recognition Caller Blacklisting On-screen pop-up software CRM & Database links Links into autodialler/outbound call centre software